Hospitality Services

We know what both short term guests and tenants want from their stay. Whilst working with multi Platform advertising including Airbnb, Booking.com, Home Away, Agoda , Expedia we incorporate all you need into our services.

We have now created a flawless system which we are really proud of. From capturing desirable properties in desirable locations. Setting these properties up and preparing them to become more user friendly and interactive for guests ensuring an easy check in with clear instructions on all aspects of functionality, guides and tips on how to get the most out of your experience. Consistent communication prior to arrival, during and post booking, to be available for assistance, local knowledge of the best places to visit for fine dining or more high paced entertainment.
Presenting and exposing these highly serviced, user friendly properties globally through beautiful advertisement on major platforms keeping the most discerning guests coming back time and time again whilst spreading the news through word of mouth.

 

Decorated Bedroom

Desirable Design

We help to make your home stand out with features that guests appreciate.

Our design team will work with you to create a superb finish to enhance your property what ever the budget. We create a look that will appeal to guests and tenants alike. This helps ensure the property is not only well optimized, but creates a memorable experience for short term stays, promotes repeat bookings and trouble free tenancies.

Woman Cleaning Furniture

Guest Ready Services

House keeping & Guest Services in the lead up to your guests arrival 

Our hospitality team will look after your guest booking. They will be able to assist guests with anything they may need in the run up or during their stay. We offer a personalised concierge service ensuring all needs are met.  They work closely with the housekeeping team to ensure everything is ready to host your guests.

Cleaning the Filters

Maintenance

Response

Your Guests and tenants call us. 

Our team will be the first contact point for both your guests and tenants when they are faced with a maintenance issue at the property. We have a number of contractors based throughout London who are on hand to remedy the problem. We know how important a swift response to these things are for our guests as well as ensuring the costs are looked after for the owners.