PART-TIME VIEWING ASSISTANT
This is a great opportunity for someone to earn up to a projected £200 to £600 per week.
We need a viewing assistant to simply meet our contacts at arranged appointments across London, be punctual, smart and personable. To really just open doors and allow access, taking any queries to relay across to our team, taking offers and sending these back to the office to process.
This is a commission only role and we are offering £200 per deal accepted then completed. We aim to agree at least 5 deals per week, with the freedom and time and the benefit of a viewing assistant, we will be able to maximize our business further, faster and tangibly increase on these figures.
We need someone to be available on any given day 3 days per week. This is due to the sporadic nature of the business where there may be a fairly empty diary one minute then suddenly a couple of packed out mornings and afternoons with the odd full back to back day as well.
This role doesn't require a lot of critical thinking but does demand energy and a bit of common sense.
We will pay for travel costs and if you have a car, a petrol allowance. C charges and parking covered.
This is a self employed position, the applicant will need to be able to invoice us for their payments and have their own accountant for this purpose.
Full training and on the job development will be given.
A guest experience associate is needed to provide a welcoming tone to our guests that check into our client properties across London.
A friendly and approachable manner is essential
Help guests check in comfortably
Help with any enquiries and be available to assist throughout their booking
Organise maintenance work with our contractors as necessary
Being super responsive to each and every enquiry or question that comes into the inbox so being able to manage and respond o all messages as fast as possible will be one of your key objectives
Within reason, help each guest throughout their stay
Dealing with potential complaints and filtering this through to the cleaning teams if needed and any other department to establish cause if any
Being reactive and also having a bit of common sense to spot any easy to fix problems or suggest practical solutions
Contact each guest upon reservation and conducting 5 key care calls to cover their communication from booking to check in, the duration of the booking up until check out.